Building Teams That Perform

Organizational Assessments

Understand what helps your organization perform and what gets in the way.

When strategy stalls, initiatives lose momentum, or teams struggle to work together, understanding the conditions behind those challenges helps leaders decide what to do next.

The CLEAR™ Execution Friction Diagnostic examines five dimensions that shape performance: Culture, Leadership, Engagement, Adaptability, and Recognition. It surfaces strengths and friction in how people experience their organization, helping identify where to focus attention.

Engagements scale to your needs. We can begin with a single leader’s view or broaden the picture through input from across the organization, interviews, and additional assessment tools.

We synthesize the findings into a live executive readout for your leadership team, highlighting strengths to build on, priorities to address, practical recommendations, and clear next steps.

Commercial Performance

Find what is limiting growth and build a practical plan to improve results.

When revenue falls short, pipelines stall, or sales results are inconsistent, we help you see where your commercial operation is working and where it needs attention.

Through structured interviews and a review of current practices, we examine sales strategy, processes, pipeline management, forecasting, coaching, and seller development. We look at how consistently those practices support day-to-day execution. Where relevant, CLEAR™ adds insight into the organizational and leadership conditions affecting commercial performance.

For organizations evaluating a growth strategy or major commercial decision, our red team exercises, adapted from military intelligence practice, provide structured challenge. We test assumptions, explore alternative scenarios, and surface risks and blind spots before you commit resources.

We bring the findings together in a live executive readout covering strengths, constraints, growth opportunities, and a prioritized improvement roadmap.

Targeted leadership and sales development, coaching, and implementation support help you put the roadmap into action.

Leadership & Team Development

Build the capabilities that turn strategy into consistent performance.

When leaders struggle to coach, teams work at cross-purposes, or sellers need stronger customer conversations, we focus development on the behaviors that make a difference.

We design workshops, development programs, and coaching around your goals, strengthening leadership, communication, accountability, team effectiveness, and sales performance. Development can follow an assessment or address a need you have already identified.

Jay is certified in DISC, CliftonStrengths, and Predictive Index. We use these tools to help leaders and teams understand their strengths and working styles, then apply those insights to leading, collaborating, and coaching.

For sales teams, Human Intelligence Selling™ draws on Jay’s military HUMINT experience, formal interviewing and elicitation training, and executive sales leadership. Sellers learn to build rapport, ask purposeful questions, listen closely, and understand customer motivations, strengthening discovery and helping them navigate resistance and buying decisions.

Through practice, coaching, and reinforcement, we help people apply what they learn. During broader organizational change, we also help leaders communicate expectations, build commitment, and support teams in adopting new ways of working.

Speaking & Workshops

Give your audience fresh perspective and practical ideas they can use.

For conferences, leadership events, and team gatherings, Jay draws on military intelligence, executive leadership, and consulting experience to help attendees understand the behaviors and leadership practices that drive performance. Sessions are available in person or virtually.

Featured sessions include:
• CLEAR™: A Framework for Accelerating Organizational Excellence
• From the Battlefield to the Boardroom: Military Lessons for Strategic Leadership
• Human Intelligence Selling™: Building Trust and Insight in Every Customer Conversation
• Unleashing Your Employees’ Potential Through the Feedback Engagement Model
• Harnessing the Power of a Multigenerational Workplace
• Inspiring a Growth Mindset
• The Power of Thought Partnership

Additional topics include leadership and culture, navigating change, and team effectiveness. Custom sessions are developed around your audience, goals, and the challenges they face.

Keynotes introduce ideas and spark conversation. Interactive workshops and facilitated sessions give participants time to examine those ideas, practice skills, and identify actions they can take in their own work.

Jay’s speaking audiences have included Icertis, Lenovo, regional YMCA associations, and the Blacks in Industrial-Organizational Psychology (BIOP) Conference.

Your audience leaves with a clearer perspective, shared language, and practical next steps.